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Terms of Use

Last Updated: March 2025

Welcome to UNRECOGNIZABLE. These Terms of Use ("Terms") govern your use of the UNRECOGNIZABLE mobile application ("App") provided by Asatwo Pty Ltd ("we," "us," or "our"). By downloading or using UNRECOGNIZABLE, you agree to be bound by these Terms.

Please read these Terms carefully before using UNRECOGNIZABLE. If you do not agree to these Terms, do not use the App.

1. Acceptance of Terms

By downloading, installing, or using UNRECOGNIZABLE, you confirm that:

2. Description of Service

UNRECOGNIZABLE is a journaling and screen time management application designed to help you:

3. Subscriptions and Payments

3.1 Subscription Plans

UNRECOGNIZABLE offers the following auto-renewable subscription options:

Prices may vary by region and are subject to change. Local currency pricing is displayed at the time of purchase.

3.2 Payment Terms

3.3 Free Trials

Where a free trial is offered, no payment is taken during the trial period. If you do not cancel before the trial ends, your subscription begins automatically. Any unused portion of a free trial is forfeited when a subscription is purchased.

3.4 Cancellations and Refunds

Cancellations take effect at the end of the current billing period — you retain access until then. Refunds are handled by Apple in accordance with their App Store policies. We do not process refunds directly.

4. Screen Time and FamilyControls

UNRECOGNIZABLE uses Apple's FamilyControls and Screen Time frameworks to enforce app limits. By granting Screen Time permission, you understand that:

Granting Screen Time permission is optional. Core journaling features remain available without it.

5. User Content

5.1 Your Journal

You retain full ownership of all Future Her Letters and personal content you create in UNRECOGNIZABLE. Your journal data is stored locally on your device and is never uploaded to our servers.

5.2 Acceptable Use

You agree to use UNRECOGNIZABLE only for its intended purpose of personal journaling and screen time management. You may not use the App in any way that violates applicable laws or harms others.

6. Intellectual Property

6.1 Our Rights

UNRECOGNIZABLE, including all Future Her messages, prompts, design, features, and functionality, is owned by Asatwo Pty Ltd and is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App for your own personal use in accordance with these Terms.

6.3 Restrictions

You may not:

7. Disclaimers

7.1 Not a Medical or Mental Health Service

UNRECOGNIZABLE is a journaling and self-improvement tool. It is not a mental health service, medical app, or substitute for professional support. If you are struggling with your mental health, please seek help from a qualified professional.

7.2 "As Is" Basis

The App is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or uninterrupted operation.

7.3 Screen Time Limitations

App blocking through Apple's Screen Time framework requires Screen Time to be enabled on your device. We cannot guarantee blocking behaviour in all device configurations. Users can bypass app limits through iOS Settings — this is a system-level limitation, not a flaw in UNRECOGNIZABLE.

8. Limitation of Liability

To the maximum extent permitted by law, Asatwo Pty Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use UNRECOGNIZABLE.

9. Termination

9.1 By You

You may stop using the App at any time. Cancel your subscription via your Apple ID account settings. Deleting the App removes all locally stored data permanently.

9.2 By Us

We may suspend or terminate access to the App if you violate these Terms or engage in fraudulent or abusive behaviour.

10. Changes to These Terms

We may update these Terms from time to time. Significant changes will be communicated through the App. Continued use of UNRECOGNIZABLE after changes are posted constitutes your acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of Australia. Any disputes shall be subject to the jurisdiction of Australian courts.

12. Contact

Questions about these Terms? Get in touch:

By using UNRECOGNIZABLE, you acknowledge that you have read and agree to these Terms of Use.